Can a company get sued for data recovery malpractice?
Any company that advertises a service that they are not deemed qualified to perform can be held accountable for malpractice. Professional data recovery is just that, professional.
What would I need to prove this?
Of course you’ll need a legitimate reason why you feel wrongdoing. The more evidence you can obtain, the better to support your case. Remember, you should always know who has access to your confidential DATA. You’ll need the invoice showing the negligent process, relevant emails or maybe a YouTube clip that was exposed along with a copy of any signed disclosures. The original drive for inspection by the expert in the field who will testify along with a reputable litigation attorney. Ask yourself first. How important was my DATA? Does it even have a value?
“Professional” data recovery services has been this hidden art form that many in the I.T. industry, or even America never quite understood, however, it has attracted so much attention in recent years because of the price consumers are willing to pay to have their precious data returned to them. U.S. colleges do not offer degrees or proper courses for training, which has left interested parties following practices from YouTube (techs in NYC literally practice on your drive on YouTube for an audience), or mail in certification courses. Computer shops and Solution providers just add on that extra service to their profiles not quite understanding what’s involved in this industry. They do know one thing though. It’s worth something.
Think about it, on one hand, an industry where you could make so much money if you got “lucky” with absolutely no real training or experience and just outsource all the difficult cases while claiming the credit. The client would never know…or would they? On the other hand, Imagine receiving case after case of drives destroyed from negligent practices and parties left devastated, some will be victims of law suits from losing their clients work. Countless stories of despair and deceit seeded the birth of this new revelation known as “Data Recovery Malpractice“ in the year 2020 by Don Anderson, seeking justice for those wronged and to build awareness of the rapid incline of unscrupulous activity in the industry.
As 2020 continues it’s painful era in history, corruption follows close by. Google recently changed its algorithm to force small business to use Pay Per Click, as you will find the majority of the search results are ads… Why would they do this to small business in a time like this!? I’ll let you figure that one out. What does this mean for the consumer looking for quality services? Unfortunately, more confusion but with some awareness, all is not lost.
While we adapt to the new changes presented to us, we must also change and become more aware of the corruption that hides in plain site. As a consumer you should know that the (ad) listed in search results is not naturally there because of its quality content, but because of money. Every time that ad gets clicked on they will pay in hopes that you fall for the bait. Even the reviews are hard to believe because it’s so easy to create an account and either spam a fake review, or leave a false positive. This means that you, as the consumer, must put in the extra work to find that quality service that you’re looking for.
I’d like to give some pointers as precautionary guidance. The first thing when looking for professional data recovery services that you should be avoiding is managed solution providers (any MSP), computer shops, or any other business that isn’t strictly data recovery. This is because they are most likely outsourcing to another company, taking away from the local economy and ballooning quotes from middle man greed (the largest problem in America), running “software scans” (creating more damage) or following negligent videos on YouTube without understanding the original problem.
While not all computer repair shops are doing this, many are notorious for fooling the client into believing that they perform professional data recovery services at their location while outsourcing and exposing your DATA to a third party that you are not aware while ballooning the quote. You should always know who has access to your DATA! Look for the reputable lab in your comfort zone. All proper data recovery companies should have an annually quality tested, certified class 10 cleanroom certificate that can be verified (see our certificate for example). Proper training would include travel to Europe since the technology derives from Europe or experience in the field. The developers of the professional equipment offer in-house training courses. Most importantly, the engineer you choose should answer the questions that you have clearly and you should feel confident that you made the right choice!
Don Anderson had an interest in I.T. back when he was a teen reading PC World magazines in the early 90's, until he was finally old enough to work as a computer repair tech. Graduating from college he worked many contract positions throughout his twenties including IBM, SAP and Dell. He now has control of several companies and is a renowned expert in the field of Data Recovery and Digital Forensics. Not to mention an animal lover.