Submit a case

Please follow the instructions on this page to start the process.

Authorization/Agreement Form

To start the process, please fill out the form above carefully. Once completed, please print the form and then hand sign and date in the appropriate space. Do not forget to note the most important data needed!

Local?

We encourage all of our clients’ within driving distance to visit our facility. If you would like to drop off your drive in person you can schedule an appointment to drop off and pick up your storage device at our Philadelphia location. We can give you a personal tour of our facility and you can verify the recovered data in person at our office. We kindly ask that all local clients’ call to schedule an appointment so that the engineer can meet with you. Please complete the authorization form and bring it with you. If you do not have access to a printer then we can supply the form in our office.

Corporate Headquarters

1621 Darby Rd, Havertown, PA 19083

(Conveniently located 15 minutes from Center City)

Shipping?

If you would like to send your drive(s) in for recovery please follow the instructions below to prevent further damage or possible delays from improper shipping. The drive(s) should be enclosed in an anti-static bag and wrapped in bubble wrap to prevent banging around inside of the box. Please include the authorization form completed and signed along with a check for the diagnostic fee of $68.90 (standard diagnostic) or $106 (emergency rush diagnostic) including tax. You also have the choice of using the pay with PayPal option on the bottom of the page. The shipping address is located on top of the form. We recommend USPS (priority or express only), Fedex, DHL or UPS. Please be certain to keep your tracking information and use the form below to send us a message providing us with the tracking information so there is no confusion to where the drive is and we know when to expect it. You have the option of including a good external drive to copy the recovered data onto or you can purchase a new drive from us.

Tri-State Data Recovery is one of the only professional HIPAA compliant data recovery services in the nation.

You could face fines of up to $250,000 or even imprisonment from violating HIPAA requirements! We follow strict policies to ensure the confidentiality of your data.

Contact us M-F 9am-6pm Saturday 10am-2pm

By appointment

Call (800) 798-0727 or submit the contact form below.

(We do not share your data with anybody, and only use it for its intended purpose)