🎖 A THANK-YOU TO THOSE WHO SERVED

Military & Veteran
Data Recovery Discount

You sacrificed for your country — deployments, time away from family, a life put on hold. When the drive holding your deployment photos, service records, or family memories fails, we’re honored to help you get it back. Active military and veterans receive a permanent 20% discount on all data recovery services — performed in our own secure, camera-monitored laboratory, never outsourced.

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20%

OFF · PERMANENT

All data recovery services, for active military & veterans with valid military ID. No expiration.

Trusted by

OUR COMMITMENT

A Permanent 20% Discount — No Fine Print

Active-duty service members, veterans, reservists, and National Guard members receive 20% off every data recovery service we offer, simply by presenting a valid military ID. There’s no expiration date, no membership to join, and no exclusions — the discount applies to hard drives, SSDs, RAID arrays, USB and flash media, and camera media alike.

We understand what stands behind the data. A single external drive can hold years of deployment photos, a service record, or the only pictures of family milestones missed while serving. Those aren’t files — they’re the record of a life given in service. We treat every one of these recoveries accordingly.

A Secure Lab — Not a Shipping Counter

For service members and anyone handling sensitive data, where your drive goes and who touches it matters as much as whether the data comes back. Here’s how we protect it.

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Camera-Monitored Facility

Our laboratory is under camera surveillance, so the handling of your media is monitored and accountable from intake to return.
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Restricted Access

Access to the lab is limited to authorized personnel only. Your drive is never left where unauthorized hands can reach it.

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Documented Chain of Custody

We maintain and provide a documented chain of custody on request — essential for sensitive, official, or legally significant data.

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Never Outsourced

Every case is worked in-house after meeting at our King of Prussia HQ. Your media is never shipped to a third-party lab, so the chain of custody is never broken.
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HIPAA-Compliant Handling

We work under a Certified HIPAA Security Professional, with Business Associate Agreements available — for medical and other protected data.
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Secure Data Erasure

After your recovery is complete, our copy of your data is securely erased to Department of Defense wipe standards unless you arrange otherwise.

SIMPLE & STRAIGHTFORWARD

How to Claim Your Discount

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Stop using the failed drive

If it’s clicking, was dropped, or isn’t recognized, power it off. Every additional attempt risks the data. Don’t run recovery software on a physically failing drive.

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Call us and mention your service

Call (800) 798-0727 and let us know you’re active military or a veteran. We’ll explain the process and apply your 20% discount to the quote.

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Bring it in or ship it insured

Drop off in person at our King of Prussia HQ (and meet the engineer), or ship insured with tracking if you’re stationed elsewhere. Include a copy of your valid military ID with the authorization form.

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Approve the discounted quote

You receive a firm quote with the 20% discount already applied, before any work begins — and no charge beyond the diagnostic if we can’t recover your data.

TRUSTED LOCALLY

Real Recoveries, Real Gratitude

“All you need to know is that this is a locally owned small business that does the job on-site (instead of sending your drive out somewhere!), it’s less money than the other services, and you get great service! Don explained everything that was going to happen, the timeline and the cost. He was very thorough and professional.

And I got all my data back! From an external drive that had not worked in over 5 years. If he can’t recover for you, you only pay for the diagnostic.

Cannot recommend enough. I hope I never need this service again but if I do I will 100% return to Tri-State.”

FREQUENTLY ASKED QUESTIONS

Military Discount FAQ

Active-duty military, veterans, reservists, and National Guard members qualify for a permanent 20% discount on all data recovery services with a valid military ID. The discount has no expiration and applies to hard drives, SSDs, RAID arrays, USB and flash media, and camera media alike.

Yes. All work is performed in our own secure, camera-monitored laboratory local to King of Prussia, PA. Access is restricted to authorized personnel, your media is never outsourced or shipped to a third party, and we maintain a documented chain of custody on request. We handle HIPAA-covered and sensitive data routinely and securely erase our copy of your data after completion.

Yes — these are among the most common and most meaningful recoveries we perform. Deployment photos, service records, and family media stored on a single failed external drive or memory card are frequently recoverable, even when the drive is clicking, was dropped, or is no longer recognized. Stop using the drive and call us before attempting anything further.

Local clients are welcome to drop off in person at our King of Prussia HQ, meet the engineer, and review recovered data on site before paying. Military members stationed elsewhere can ship insured with tracking. Either way, your drive stays in our local lab — we never send it to another facility.
Every case starts with a $106 diagnostic per device (tax included), applied toward a successful recovery. After diagnosis you receive a written quote with your 20% military discount already applied, before any work begins — and no charge beyond the diagnostic if we can’t recover your data. See our pricing page for full details.

We’re Honored to Serve Those Who Served. 🇺🇸

If your drive has failed, don’t power it on again or hand it to a big-box store. Call and speak directly with engineer Don Anderson, mention your service, and let us bring your data back — at 20% off, in a lab you can trust.