Meet Your Engineer Directly
Don Anderson — European-trained, 15+ years experience
Providing secure and confidential HIPAA compliant in-lab professional data recovery services since 2011
Certified Class 4 Local to King of Prussia Clean Room
Quality-tested & certified on-site in Montgomery County — not a claimed certification
100% On-Site — Chain of Custody Maintained
Your drive never leaves the chain-of-custody once handed off to the forensics expert.
Expedited 24/7 emergency service available
HIPAA Compliant
Trusted by global corporations, to research facilities in Princeton NJ – to healthcare providers providing confidential data recovery services without violating the law and exposing you to lawsuits or data theft.
Established in 2011 & Trained in Europe by the World’s Top Engineers
Don Anderson has been setting the standard in professional data recovery services since 2011 and continues providing superior service to the local business community and those with data that matters.
WHY TRI-STATE DATA RECOVERY
Secure Data Recovery
A Real Laboratory. A Documented Process.
Your Data Never Leaves Pennsylvania.
Tri-State Data Recovery was founded in 2011 with one mission: to bring genuine, professional-grade data recovery to the Philadelphia region — and to eliminate the predatory middlemen that profit from your crisis without having the capability to help you.
ADVANCED LOCAL LABORATORY - MONTGOMERY COUNTY, PA
Our corporate headquarters is located at 630 Freedom Business Center Drive, Floor 3, King of Prussia, PA 19406. Every recovery — from a failing laptop hard drive to a critical enterprise RAID array — is performed in-house by our engineer. Your drive does not leave his chain of custody.
UNBROKEN CHAIN OF CUSTODY
From the moment your drive arrives, we document every step of the recovery process. You know exactly where your drive is, what is being done, and who is handling it. This chain of custody is never broken — and is available for legal or compliance purposes upon request.
HIPAA COMPLIANT DATA HANDLING
We are fully HIPAA compliant. Medical professionals, healthcare networks, law firms, and government agencies trust Tri-State Data Recovery because we treat sensitive data with the same confidentiality and legal care the law demands — and that their patients and clients deserve.
GLOBAL TRAINING - EUROPEAN STANDARDS
Our engineer spent years traveling the globe — attending developer trainings and in-lab collaborations with experienced data recovery engineers worldwide. We use the most advanced European recovery technology available, including PC-3000 and specialized chip-off techniques for SSD and NAND recovery.
TRANSPARENT RATES. NO SURPRISES.
We charge a $106 tax inc. diagnostic fee for a thorough laboratory analysis (crypto accepted). From there, you receive a firm, itemized quote before any work begins. Typical recovery ranges from $400 to $2,500 for a single drive upon a successful recovery. No hidden fees. No costs that multiply after your drive is in our hands.
DATA RECOVERY MALPRACTICE EXPERT
Tri-State Data Recovery serves as a certified expert witness and malpractice consultant in cases where amateur or negligent recovery attempts have caused irreversible data loss. We understand the legal and technical consequences of recovery malpractice — and we are qualified to testify in court.
15+
Performing Data Recovery Professionally
Est. 2011
Founded by forensic expert Don Anderson
100% Local
On-site service— never outsourced out of state
#1 IN B2B
Trusted by major corporations & healthcare, providing a fair and timely service
4.9★
Over 300 confirmed Google & Facebook ratings – thousands of drives recovered
THE HONEST COMPARISON
DATA RECOVERY AT TRI-STATE VS .THE BIG-BOX RETAILERS & COMPUTER SHOPS
Before you hand your drive to anyone, understand exactly what you are getting — and what you are risking.
THE PROCESS
HOW SECURE DATA RECOVERY WORKS AT OUR PENNSYLVANIA LABORATORY
From your first call to final delivery, every step occurs in our local laboratory — performed by our engineer, documented in full.
Call or Visit Our King of Prussia Headquarters
Call (800) 798-0727 and speak directly with our recovery engineer — not a call center. Describe your situation and receive immediate, honest guidance. No upselling. No false promises. You can also bring your drive directly to 630 Freedom Business Center Drive, Floor 3, King of Prussia, PA 19406.
In-Lab Diagnostic · $106 including tax
We perform a thorough diagnostic analysis of your failed media in our advanced laboratory. This is real engineering work — not a cursory glance. We assess the failure type, determine the appropriate recovery level, and identify the parts required. This costs a flat $106 including tax with no additional obligation, and applies toward your successful data recovery.
Firm Quote Before Any Recovery Work Begins
You receive a clear, itemized quote based on the diagnostic findings. No work proceeds until you approve it. Typical recovery costs range from $400 to $2,500 for a single drive, depending on drive type, capacity, and damage level. Advanced cases are discussed individually before any commitment is made.
Professional Recovery · In Our Laboratory · No Middlemen
Your recovery is performed by our engineer in our controlled facility using professional-grade equipment and globally sourced donor parts. For mechanical failures, we work in clean environments. For SSD and NAND-based media, we employ European chip-off technology. Every step is documented.
Data Delivery · You Choose the Destination
Once recovery is complete, you review your recovered files before final payment. Your data is transferred to a new drive — which you can provide or purchase from us. You pick up directly from our laboratory or arrange a secure delivery method. Your data stays in your hands, in Pennsylvania, the entire time.
SECURITY & COMPLIANCE STANDARDS
PROFESSIONAL STANDARDS THAT PROTECT YOUR DATA & YOUR PRIVACY
Tri-State Data Recovery operates at the intersection of technical excellence and legal compliance — because your data deserves both.
BUSINESS ASSOCIATES AGREEMENTS
To ensure confidentially is guaranteed when working with sensitive data, a business associates agreement can be requested upon starting your data recovery case, eliminating the risk of data leaks during the process.
HTCIA Member
We are an official member of the High Technology Crime Investigation Association — a global standard in digital forensics and data integrity. HTCIA membership reflects our commitment to professional practice and ethical standards.
CERTIFIED ON-SITE CLEANROOM
Our local to King of Prussia laboratory has a certified on-site cleanroom, not just a claim!
EXPERT COURT WITNESS
Don Anderson is available and experienced as an expert witness on cases which require court ready hard drive forensics reports and findings.
WRITE-BLOCK FORENSIC IMAGING
Every drive is imaged using write-blocking hardware designed to work with failing drives before any recovery attempt. This preserves the original data state — a requirement for legal admissibility and a best practice that most repair shops have never heard of.
HIPAA COMPLIANT
Medical records, patient files, and protected health information are handled under full HIPAA compliance. We are a trusted partner for healthcare providers, clinics, and medical professionals throughout the Philadelphia region.
A PROPER DIAGNOSTIC
There are many reasons why media drives fail and misdiagnosing a hard drive is the first cause of data loss. Diagnosing the root of the problem ensures that we are taking the correct steps in prepping it for recovery. A proper diagnostic takes time and even requires a certified cleanroom. Don’t fall for the free diagnostics lure used by the outsourcing companies to trap you into using shady companies.
DoD STANDARD HARD DRIVE ERASING
For organizations requiring certified data destruction — including government, defense, legal, and financial sectors — we provide DoD-standard hard drive erasing with full documentation and certification of destruction.
Featured Stories & Latest Reviews
⭐⭐⭐⭐⭐
“I’m the owner of a local chiropractic office and I can’t express enough gratitude for Don and Tri-State.
My situation was critical – I had a large volume of old patient files, conference materials and business related documents
that represented years of investment in my business. Finding Tri-State was a game-changer.
Speaking with Don , I knew he was a complete pro. His technical expertise and clear communication gave me confidence that my business assets were in capable hands.
The results speak for themselves – within a week, they recovered 100% of my data. What a relief!
While looking for recovery options, I came across several online services, but I didn’t want to ship my drive to some anonymous company. Dropping off my drive was simple and easy.
What also impressed me about Tri-State was their professional yet personalized approach They provided regular updates, complete transparency about their process, and demonstrated a real understanding of how crucial these files were to my livelihood.
I’m glad I found Tri-State. They truly understand that for businesses like mine, data isn’t just files – it’s the foundation of our operations and patient relationships. I wholeheartedly recommend Tri-State to any business owner facing data loss. The peace of mind alone is worth every penny.”
4.9
Based on 298 reviews
powered by
Jamal Wells
3 days ago
Don Anderson at Tri-State Data Recovery in King of Prussia was a tremendous help when my laptop’s SSD failed. As a Philadelphia architect and business owner, I deeply appreciated that he made an exception to fit me in despite having a medical appointment, recognizing the urgency. That kind of dedication is hard to find.
His advanced expertise, including testing down to the component level, was matched by his personable, easygoing manner. He was a pleasure to talk with and helped make a stressful situation easier.
Thanks to his high-level experience and clear recommendations, my laptop is now back up and running.
I highly recommend Don for his expertise, honesty, and exceptional care. I would definitely use his services again.
Peanut Butter Mustache
3 days ago
I cannot say enough great things about Don Anderson and Tri-State Data Recovery! As a military veteran living in Coatesville, PA, finding a business that is trustworthy, reliable, and genuinely cares about its customers means a lot to me.
From start to finish, Don was absolutely fantastic to work with. He was professional, knowledgeable, and incredibly responsive throughout the entire process. What impressed me most was his willingness to take the time to explain everything in detail, making sure I understood the recovery process and what to expect. He was upfront, honest, and never made me feel rushed or pressured.
The service was fast, dependable, and exactly what you hope for when dealing with something as stressful as potentially losing important data. It's refreshing to work with someone who clearly takes pride in their work and values customer service.
As a veteran, I also really appreciated learning that Tri-State Data Recovery offers a 20% discount to active-duty military members and veterans. It's a generous gesture and a great way to show appreciation for those who have served.
If you're anywhere in the Chester County, Coatesville, or greater Philadelphia area and need data recovery services, I highly recommend reaching out to Don. His professionalism, integrity, communication, and customer service are second to none.
Thank you, Don, for the outstanding service and for supporting our military and veteran community! You've earned my trust and my highest recommendation!
Gayle Brown
2 weeks ago
Extremely happy to have found Don, and that all work is done locally in Montgomery County, PA. After suffering drive failure and hoping to retrieve the data, I reached out to a larger company offering data recovery. While they advertised the service, they in fact send work elsewhere at an unbelievable cost. I made the decision to look for a local lab to control where my data would be handled securely. I found Tri-State Data Recovery!! Don was understanding, explained the process and pricing structure based on work required and successful recovery. I was very comfortable entrusting him with my data and even more pleased that he was able to recover it. Don makes it very easy to deliver equipment, provides updates throughout and has you verify before leaving with your data. I hope I don't need his services, but should another event occur I know who I will call immediately.
Brian Howells
4 weeks ago
Don did incredible work retrieving data that I had almost given up hope on. Because of that, I managed to keep data that was very important to me. Don also worked fast and a process that I thought would take weeks only took a couple of days. I cannot recommend Tri-State Data Recovery enough.
Joseph Houk
4 weeks ago
Huge thank you to Don and Tri-State Data Recovery for their transparency, time, effort, and overall professionalism.
From start to finish, they kept us informed and updated throughout the entire process. They also provided additional guidance, support, and insights for secure data management and security practices for the future. Luckily for our case, their recovery effort was successful and we are beyond thankful to have found them.
We highly recommend Don and Tri-State Data Recovery to everyone in the Greater Philadelphia area. A+ across the board!!
CM K
4 weeks ago
I checked a few data recovery places and all of them were a racket. I wanted a person that I could hang off my drive too, that I could ask questions of, that would take the time to explain as well as listen to me. I wanted the personal touch.
I definitely got that from Don at Tri-State Data Recovery. He was exceedingly patient and kind through the entire process. He explained everything thoroughly, detailing each step. And when he discovered that my drive was not as damaged as we thought, he was honest and didn't charge me through the roof. He was very fair and honest. If you are on the fence, go see Don. You will not regret it.
T Bragg
4 weeks ago
Had Tri-State Data Recovery look at an old Seagate external drive that stopped working. Don explained what needed to be done, including clean room dismantling. His diagnosis was as he predicted and he successfully retrieved nearly all of the files, including decades of family pictures. Very competent and thorough.
Janay Miller
2 months ago
I cannot say enough wonderful things about Mr. Don. Although my data could not ultimately be recovered, he still deserves every one of these five stars.
Mr. Don carefully examined my flash drive and explained that it was a monolithic device. Because of the severe way it had broken internally, recovering the data was unfortunately beyond what was technically possible. I want to make it very clear that this outcome was not a reflection of his knowledge or ability. Mr. Don is exceptionally knowledgeable, experienced, honest, and professional. I genuinely believe that if my data had been humanly recoverable, he would have found a way to retrieve it. Unfortunately, my flash drive did not simply need a data-recovery expert—it needed a miracle from God!
What impressed me most was Mr. Don’s honesty and compassion. He did not make unrealistic promises, take advantage of my desperation, or pretend that he could perform the impossible. Instead, he patiently explained the problem and taught me an invaluable lesson about never storing important information in only one location—especially on a flash drive. Because of his advice, I now understand how important it is to maintain multiple backups of irreplaceable files.
Of course, losing my data is heartbreaking, but sometimes unfortunate things happen in life. Even without the outcome I desperately wanted, Mr. Don still gave me something valuable: honest answers, greater knowledge, and guidance that can help prevent this from happening again.
I wholeheartedly recommend Mr. Don to anyone needing data-recovery services. His expertise is impressive, but his integrity, kindness, patience, and professionalism are what truly distinguish him. A five-star professional is not only someone who succeeds when recovery is possible—it is also someone who is honest and compassionate when it is not. Mr. Don is exactly that kind of professional.
Thank you, Mr. Don, for doing everything within your ability and for treating me with such dignity and care during an extremely stressful experience.
Rachel Franklin Photography
3 months ago
Don went above and beyond throughout the entire process. Not only was he incredibly thorough and thoughtful, but when I underestimated the storage I needed, he transferred everything to a larger drive at no additional cost, even though it took him twice as long.
He is knowledgeable, patient, positive, and genuinely cares about his clients. After working with him, it’s easy to understand why he has so many five-star reviews.
If you need data recovery or file transfers, I highly recommend contacting Don. Thank you again, Don!
RZR
3 months ago
Fast, expert service. I highly recommend!!
J G
4 months ago
I contacted Tri-State Data after my daughter knocked my laptop on the ground and destroyed an attached USB drive. I initially called Staples, who told me that there was a high probability that they would send it to another location to assess the damage and get it fixed. I didn’t like the idea of my important files being sent somewhere that I didn’t know.
My husband found Tri-State Data when looking for a reputable company in the area. Don responded to my call quickly. He worked with me to drop my USB off the next day. I appreciate that he gave me a timeframe for when he could assess the damage and call me back. He did exactly what he said he would. I dropped my USB off on a Thursday and had the recovered data by Tuesday. Don was extremely friendly and knowledgeable about data recovery.
I highly recommend Tri-State Data to anyone needing to recover their data. It’s scary to have lost documents and nice to know that there are people who can help. Thanks, Don!
Julie Furru
4 months ago
Don was very knowledgeable, professional, and kind! He explained everything well, kept in contact with me, and recovered all the data I needed. Thank you so much, Don!!!
Ed Hydock
4 months ago
Don did an incredible job recovering every piece of data on what I thought was a broken hard drive. The service is not cheap, but the information I thought I'd lost was incredibly important. So the price was absolutely worth the piece of mind that comes from having those materials back. Highly recommend!
Dan Haas
6 months ago
don at tri state data recovery is a true trusted professional; a rare find in the cluttered world of data recovery. no sales gimmicks - just efficient, expert services delivered from his local lab! he recovered my data where others failed. HIGHLY RECOMMEND!!
Steve Kellner
7 months ago
I was in a panic after my hard drive became inaccessible and I feared that I had lost decades of pictures into the abyss. After doing some research and finding Don and Tri-State he put my mind at ease and was able to recover everything. I can't recommend him enough, very down to earth and easy to understand the intricacies of the process. I'd give 100 stars if possible!
Karen Lindsay
9 months ago
In a total panic, I thought I lost everything on a work related flash drive!! Thanks to Don at Tri-State Recovery - he saved the day! I can't tell you how much time he saved me on recovering this flash drive ! Will absolutely recommend his services !! Thank you!!!
Catanzaro Insurance
9 months ago
Accidentally bent my very important Flash Drive with many years worth of work! Don was able to recover the information and allow me to get back to work! I am following his recommendation to back up my work more often, but he definitely saved the day!! What a relief!! Will absolutely recommend this service !
William Meeryeck
9 months ago
Don from Tri-State Data Recovery did a superb job in the clean room recovering data from my WD EasyStore 5TB usb drive. I had stupidly left it attached to my desktop when trying to install additional RAM. It fell to the floor. What's worse, I even dropped it a 2nd time! When I plugged it in, the system wouldn't even recognize it... I brought the drive to Geek Squad with high hopes. Alas, they said there was nothing that could be done, it needed recovery done in a clean room. I was very lucky! Don was able to recover well over 95% of my data. And it's running perfectly now (a month later). Thank you Don so much!!!
Dave Gagliardi
4 years ago
Don at Tri State Data Recovery is a pleasure to deal with. He got some data recovery done for me within a few days. I had gotten a computer a few years ago at a big electronics store (BestBuy), and the SSD failed, and that store's G-Squad couldn't get the data off the hard drive. I called Tri State Data Recovery, and I was able to get an appointment soon, and met with Don, who is a wealth of information. He is friendly and helpful, and right away gives you a feeling that you've gone to the right place. He contacted me later that day and said he was fairly sure he could recover most or all of the data, and he gave me a timeframe of a few days, and then exactly on the day he said it would be ready, he contacted me again and said that he got it all done successfully, and at the promised price. It was top notch customer service, and I cannot imagine any better service. I am recommending to the company that I work for, that if we need data recovery services, that Don at Tri State Data Recovery should be enlisted for that. If you ever have the need for Data Recovery services, you should call Don at Tri State Data Recovery. He is extremely knowledgeable, and he is more than willing to teach you about how to avoid the problems that led you to his services, and to generally educate you about hard drives, and other electronic storage devices, plus its likely that he'll be able to assist in recovering data for you, although he notes that there are some times when data cannot be recovered. But he can guide you on what devices to buy (or avoid buying), and about backing-up data, so that you'll never need his services. Overall, my experience with Tri State Data Recovery could not have been better. I wish every business were this good.
Matthew Groth
4 years ago
Don did an awesome job in recovering the data from my hard drive that had failed with little warning. I feared that much of the stuff was lost forever, but thanks to Don's efforts about 99.9% of it was able to be recovered. What a relief! I would highly recommend Tri-State Data Recovery Services for anybody who finds themselves in a similar situation.
Rad D
4 years ago
Don does the great job. Most likely the best data recovery service in the country. They won't ship your hard drive out of state or even out of the country, they do all the work on site. There are a lot of computer stores offering this service, but all they do is outsource it. Tri-State saves you money y doing everything in house. Very highly recommended.
Roger Wilson
4 years ago
Don was great! He managed to recover all my data from a hard drive that was corrupted and kept shutting down. The job was done quickly and the results were well worth the cost, saving me a TON of time and effort to reconstruct the information. He also provided guidance on backup systems and utilities to help avoid a similar incident in the future. Highly recommend!!
Elaine Leigh
4 years ago
What a lifesaver! Don was extremely helpful, honest, and thorough in helping me recover really important data on a damaged external hard drive. He was available and communicated with me every step of the way and helped me get everything back! I am so impressed and would highly recommend this service for your most challenging data recovery needs.
Katie Pressler
4 years ago
HIGHLY Recommend Tri-State Data Recovery for any data loss. This company is the real deal - there are many companies that pose as recovery specialists but they will send your device to a 3rd party "recovery business" and will scam you for your money and not recover your data. Not the case with Tri-State! They were able to recover 98% of my data which has me speechless because I was convinced I would never see my files again. Don informs you of each step in the process making it smooth and easy. Couldn't be more grateful!
Edge of Cinema Cinema
4 years ago
Don helped us recover a drive that went haywire and could have cost us an incredible loss to production. Thankfully, Don was able to quickly recover everything. He's fast, informative throughout the process, and gave us great information to avoid issues like this in the future. If you've experienced a loss of data, call Tri-State Data Recovery Services first!
Kyle H
4 years ago
what an amazing experience I had at Tri State Data. I highly recommend using them. I had my main server for my company go down and my back up failed and not only did Don get me right in because it was an emergency, but he did it fast and didn't take advantage of me on price when everyone else I called clearly was. They were fast and got 100% recovery which from what I hear isn't easy to do. They saved me months of data entry Do yourself a favor and call them you will not regret it!
Heather Teter
4 years ago
Don was a life saver with being able to save my files. I had a passport external drive and it wasn't loading to my Mac or any other devices. I asked around and was directed to Don. I was super happy that he was local and I could drive to his office. I really didn't want to mail my drive somewhere. I wanted to be able to have a conversation and be able to trust the person with my files. Don is very knowledgeable, kind and I trust him. I spoke with him on the phone and then delivered my drive later that day. He was able to take a look at it and was able to save about 95% of my files. WONDERFUL! The drive had business files, personal files and photos on it. He did such a wonderful job and was quick. I was able to pickup the recovered files within the week. Thank You Don! I really appreciate it! :)
🎖 Military & Veterans Discount
Tri-State Data Recovery proudly offers a permanent 20% discount on all data recovery services for active military and veterans with valid military ID. We understand your sacrifice and are honored to serve those who served us.
Start Your Recovery
Your Data Deserves a Real Laboratory.
Not a Middleman.
If your hard drive, SSD, NVMe, RAID, or external drive has failed — stop. Do not power it on again. Do not hand it to a big box store. Call Tri-State Data Recovery and speak directly to engineer Don Anderson at our King of Prussia headquarters today.
