laboratory-microscope-tri-state data recovery ISO CLASS 4 – FOUNDED IN NEW JERSEY, 2011 – NEVER OUTSOURCED

Data Recovery
CHERRY HILL, NEW JERSEY

A Certified Lab Servicing Cherry Hill, NJ - 1 hour Away - Tri-State Data Recovery

ISO 4

TEN TIMES CLEANER THAN ISO 5

A certified clean room laboratory serving Cherry Hill, Haddonfield, Voorhees and Camden County — from a company founded in New Jersey. Clicking, dropped, dead and physically damaged hard drives, SSDs, RAID arrays and flash media.

Trusted by

HOW TO READ A DATA RECOVERY PAGE

There Is No Recovery Laboratory in Cherry Hill

Search for data recovery here and everything that comes back is from somewhere else. A page generated for the town name. An ad bought against it. A virtual office suite. Or a listing attached to a computer or phone repair shop that trades under its own name and has its own separate listing at that same address.

The counter is real. The laboratory is not there, and the drive gets boxed and mailed to one, sometimes through more than one company on the way. None of that is visible from a search result, and none of it is disclosed on the page you were reading.

So check the address rather than the headline. It takes about two minutes and it settles most of it:

Search the street number on its own and see which business actually occupies it. Put it into Street View and read the sign over the door. Compare the opening hours — two listings at one address showing identical hours are one storefront with two names.

Then ask the three things a listing cannot tell you. Does my drive stay with you or get forwarded, and to whom? Which ISO class is the clean room, tested by which firm, and on what date? Which platforms is the engineer certified on, and who issued it?

Those answers arrive in minutes or they don’t arrive.

Ours: nothing is forwarded to anybody · two flow hoods, both independently certified to ISO Class 4 under ISO 14644-1:2015 by a NEBB-affiliated firm and particle-tested on a recurring schedule · expert certification on both PC-3000 and DeepSpar, plus micro-soldering through ACI Technologies in Philadelphia · $106 diagnostic and a firm quote before any work begins. Certificates and training documents available here.

We publish no success rate, because nobody audits those.

THREE ADVERTISMENTS, ONE QUESTION

Does Anyone at That Address Open Drives?

Cherry Hill offers three kinds of option and they differ less than they appear. Ask each the same thing.

A RETAIL SERVICE COUNTER

Fine for setup, software and machines that still work. A physically failed drive gets shipped and exposed to added risks, to a partner laboratory, out of state, on a queue you can’t see — and the price quoted at intake is typically revised by that laboratory once they have it. Ask which lab, and whether you can speak to them.

A PHONE OR COMPUTER REPAIR STOREFRONT

None of them has a clean room, because no repair shop has any reason to own one. When a drive has physically failed it leaves the building. Ask where it goes and who opens it before you agree to anything.

EXPERIENCE THE DIFFERENCE

A SLOGAN, OR A CERTIFICATE

A NEW JERSEY HISTORY, WITH DATES

Verifiable by Somebody Other Than Us

Don Anderson was born in New Jersey. Tri-State Data Recovery was founded in Gloucester City in 2011. In 2012 the lab temporarily relocated to Millville, where the Press of Atlantic City covered it that March. In 2013 it was in Gloucester City, where a Philadelphia Inquirer reporter and photographer came to the lab and put the work in the paper — that feature is still live.


WE’VE COME A LONG WAY – SETTING UP THE LAB IN 2013 
tri-state-data-recovery-original-gloucester-city-lab-2013

Moving into the space and setting up the lab in Gloucester City 2013. We’ve come a long way since — today’s recoveries are performed in our ISO Class 4 certified clean rooms in Montgomery County, PA.

His degree is from Cumberland County College. In January 2013 he was qualified and gave expert testimony before the New Jersey Office of Administrative Law in Trenton. The laboratory has been in Pennsylvania since 2014 — about forty-five minutes from Cherry Hill — and thousands of New Jersey drives have crossed it since 2011.

Every item on that list has a town, a year and somebody else’s name attached to it. That’s the difference between a record and a slogan, and it’s the standard we’d like you to hold every company in these results to — starting with this one.

WHAT WE RECOVER

HOUSEHOLDS, PRACTICES AND CAMDEN COUNTY BUSINESSES

Hard Drive Recovery Hard Drive Recovery

Hard Drive Recovery

Hard drives that are clicking, seized and beeping from a drop; head crashes, firmware faults and bad sectors caused from media damage. Weak or faulty head assemblies replaced with precision-matched donor parts inside our certified ISO 4 clean rooms.

SSD & NVMe Recovery SSD & NVMe Recovery

SSD & NVMe Recovery

These devices degrade while in use and develop bad sectors , firmware corruption and some times require NAND-level recovery on solid-state drives that are no longer recognized. Degraded NVMe drives require specialized hardware, not a software license.

RAID, NAS & Servers RAID, NAS & Servers

RAID, NAS & Servers

Failed rebuilds, simultaneous drive failures and degraded arrays for offices along Route 70 and the Marlton Pike corridor. Drives bought together fail together — power down and call before anyone rebuilds.

Practices & Regulated Records Practices & Regulated Records

Practices & Regulated Records

Practice management databases, imaging archives and billing systems across Cherry Hill and Voorhees. NDA before work begins, Business Associate Agreement where health data is involved, documented custody from intake to return.

Apple & Mac Devices Apple & Mac Devices

Apple & Mac Devices

Macs and MacBooks with a removable SSD or hard drive, Fusion Drives, iMacs, and the MacBook models that carry Apple’s data-recovery (“lifeboat”) connector. Also Airport Time Capsule and LaCie external drives. We don’t perform board repairs on current MacBooks with soldered storage — we’ll tell you that on the first call rather than after we have your machine.

OLD DRIVES & OBSOLETE FORMATS OLD DRIVES & OBSOLETE FORMATS

OLD DRIVES & OBSOLETE FORMATS

IDE and PATA, SCSI, SAS, old laptop drives and enclosures whose connector no longer exists on any modern machine. Don’t test an old drive to see if it works — it may spin up once, and that once should be a controlled image.

HOW IT WORKS

OUR PROCESS

01

CALL FIRST

Call first for a free consultation — then schedule an appointment and drive about an hour to our King of Prussia office, or ask how to pack it and we’ll tell you free. 

02

Thorough Diagnostic

We identify exactly what failed in our own local certified lab. No third-party queue, shipping risks – and no guessing.

03

Transparent Quote

We will call you within 24 hours, or faster if expedited, with a firm quote before any work starts. No charge beyond the diagnostic if we can’t recover it.

04

Recovery Performed

We reverse engineer and repair the drive itself inside a clean room independently certified to ISO Class 4 using industry leading hardware we have been trained on in Europe.

05

Verify & Return

Review the recovered file list before you pay, or better yet, in person at our King of Prussia office. In most cases we can separate any damaged file for you, so you know exactly what you are paying for.

TRANSPARENT COSTS

THE COST OF PROFESSIONAL DATA RECOVERY

Active military, veterans, first responders, seniors, students & teachers receive a permanent 20% discount with valid ID. Full pricing is published on our pricing page — we publish it because most of this industry won’t.

$106

Diagnostic · Per Drive · Tax Included

Applied toward a successful recovery. Tells you what failed, odds of success – if it’s worth the attempt, and what it will cost, before you commit to anything.

$400+

LEVEL 1 – LOGICAL RECOVERY

Accidental format, virus corruption, a few bad sectors. Level 2 from $800; clean room work $1,500–$2,500. With donor parts sits higher. You get a call with a firm quote and full description on your invoice.

WHAT OUR CUSTOMERS SAY

REVIEWS FROM NEW JERSEY AND BEYOND

Jamal Wells profile picture
Jamal Wells
4 days ago
Don Anderson at Tri-State Data Recovery in King of Prussia was a tremendous help when my laptop’s SSD failed. As a Philadelphia architect and business owner, I deeply appreciated that he made an exception to fit me in despite having a medical appointment, recognizing the urgency. That kind of dedication is hard to find. His advanced expertise, including testing down to the component level, was matched by his personable, easygoing manner. He was a pleasure to talk with and helped make a stressful situation easier. Thanks to his high-level experience and clear recommendations, my laptop is now back up and running. I highly recommend Don for his expertise, honesty, and exceptional care. I would definitely use his services again.
I cannot say enough great things about Don Anderson and Tri-State Data Recovery! As a military veteran living in Coatesville, PA, finding a business that is trustworthy, reliable, and genuinely cares about its customers means a lot to me. From start to finish, Don was absolutely fantastic to work with. He was professional, knowledgeable, and incredibly responsive throughout the entire process. What impressed me most was his willingness to take the time to explain everything in detail, making sure I understood the recovery process and what to expect. He was upfront, honest, and never made me feel rushed or pressured. The service was fast, dependable, and exactly what you hope for when dealing with something as stressful as potentially losing important data. It's refreshing to work with someone who clearly takes pride in their work and values customer service. As a veteran, I also really appreciated learning that Tri-State Data Recovery offers a 20% discount to active-duty military members and veterans. It's a generous gesture and a great way to show appreciation for those who have served. If you're anywhere in the Chester County, Coatesville, or greater Philadelphia area and need data recovery services, I highly recommend reaching out to Don. His professionalism, integrity, communication, and customer service are second to none. Thank you, Don, for the outstanding service and for supporting our military and veteran community! You've earned my trust and my highest recommendation!
Gayle Brown profile picture
Gayle Brown
2 weeks ago
Extremely happy to have found Don, and that all work is done locally in Montgomery County, PA. After suffering drive failure and hoping to retrieve the data, I reached out to a larger company offering data recovery. While they advertised the service, they in fact send work elsewhere at an unbelievable cost. I made the decision to look for a local lab to control where my data would be handled securely. I found Tri-State Data Recovery!! Don was understanding, explained the process and pricing structure based on work required and successful recovery. I was very comfortable entrusting him with my data and even more pleased that he was able to recover it. Don makes it very easy to deliver equipment, provides updates throughout and has you verify before leaving with your data. I hope I don't need his services, but should another event occur I know who I will call immediately.
Brian Howells profile picture
Brian Howells
4 weeks ago
Don did incredible work retrieving data that I had almost given up hope on. Because of that, I managed to keep data that was very important to me. Don also worked fast and a process that I thought would take weeks only took a couple of days. I cannot recommend Tri-State Data Recovery enough.
Joseph Houk profile picture
Joseph Houk
4 weeks ago
Huge thank you to Don and Tri-State Data Recovery for their transparency, time, effort, and overall professionalism. From start to finish, they kept us informed and updated throughout the entire process. They also provided additional guidance, support, and insights for secure data management and security practices for the future. Luckily for our case, their recovery effort was successful and we are beyond thankful to have found them. We highly recommend Don and Tri-State Data Recovery to everyone in the Greater Philadelphia area. A+ across the board!!
CM K profile picture
CM K
4 weeks ago
I checked a few data recovery places and all of them were a racket. I wanted a person that I could hang off my drive too, that I could ask questions of, that would take the time to explain as well as listen to me. I wanted the personal touch. I definitely got that from Don at Tri-State Data Recovery. He was exceedingly patient and kind through the entire process. He explained everything thoroughly, detailing each step. And when he discovered that my drive was not as damaged as we thought, he was honest and didn't charge me through the roof. He was very fair and honest. If you are on the fence, go see Don. You will not regret it.
T Bragg profile picture
T Bragg
4 weeks ago
Had Tri-State Data Recovery look at an old Seagate external drive that stopped working. Don explained what needed to be done, including clean room dismantling. His diagnosis was as he predicted and he successfully retrieved nearly all of the files, including decades of family pictures. Very competent and thorough.
Janay Miller profile picture
Janay Miller
2 months ago
I cannot say enough wonderful things about Mr. Don. Although my data could not ultimately be recovered, he still deserves every one of these five stars. Mr. Don carefully examined my flash drive and explained that it was a monolithic device. Because of the severe way it had broken internally, recovering the data was unfortunately beyond what was technically possible. I want to make it very clear that this outcome was not a reflection of his knowledge or ability. Mr. Don is exceptionally knowledgeable, experienced, honest, and professional. I genuinely believe that if my data had been humanly recoverable, he would have found a way to retrieve it. Unfortunately, my flash drive did not simply need a data-recovery expert—it needed a miracle from God! What impressed me most was Mr. Don’s honesty and compassion. He did not make unrealistic promises, take advantage of my desperation, or pretend that he could perform the impossible. Instead, he patiently explained the problem and taught me an invaluable lesson about never storing important information in only one location—especially on a flash drive. Because of his advice, I now understand how important it is to maintain multiple backups of irreplaceable files. Of course, losing my data is heartbreaking, but sometimes unfortunate things happen in life. Even without the outcome I desperately wanted, Mr. Don still gave me something valuable: honest answers, greater knowledge, and guidance that can help prevent this from happening again. I wholeheartedly recommend Mr. Don to anyone needing data-recovery services. His expertise is impressive, but his integrity, kindness, patience, and professionalism are what truly distinguish him. A five-star professional is not only someone who succeeds when recovery is possible—it is also someone who is honest and compassionate when it is not. Mr. Don is exactly that kind of professional. Thank you, Mr. Don, for doing everything within your ability and for treating me with such dignity and care during an extremely stressful experience.
Don went above and beyond throughout the entire process. Not only was he incredibly thorough and thoughtful, but when I underestimated the storage I needed, he transferred everything to a larger drive at no additional cost, even though it took him twice as long. He is knowledgeable, patient, positive, and genuinely cares about his clients. After working with him, it’s easy to understand why he has so many five-star reviews. If you need data recovery or file transfers, I highly recommend contacting Don. Thank you again, Don!
RZR profile picture
RZR
3 months ago
Fast, expert service. I highly recommend!!
J G profile picture
J G
4 months ago
I contacted Tri-State Data after my daughter knocked my laptop on the ground and destroyed an attached USB drive. I initially called Staples, who told me that there was a high probability that they would send it to another location to assess the damage and get it fixed. I didn’t like the idea of my important files being sent somewhere that I didn’t know. My husband found Tri-State Data when looking for a reputable company in the area. Don responded to my call quickly. He worked with me to drop my USB off the next day. I appreciate that he gave me a timeframe for when he could assess the damage and call me back. He did exactly what he said he would. I dropped my USB off on a Thursday and had the recovered data by Tuesday. Don was extremely friendly and knowledgeable about data recovery. I highly recommend Tri-State Data to anyone needing to recover their data. It’s scary to have lost documents and nice to know that there are people who can help. Thanks, Don!
Julie Furru profile picture
Julie Furru
4 months ago
Don was very knowledgeable, professional, and kind! He explained everything well, kept in contact with me, and recovered all the data I needed. Thank you so much, Don!!!
Ed Hydock profile picture
Ed Hydock
4 months ago
Don did an incredible job recovering every piece of data on what I thought was a broken hard drive. The service is not cheap, but the information I thought I'd lost was incredibly important. So the price was absolutely worth the piece of mind that comes from having those materials back. Highly recommend!
Dan Haas profile picture
Dan Haas
6 months ago
don at tri state data recovery is a true trusted professional; a rare find in the cluttered world of data recovery. no sales gimmicks - just efficient, expert services delivered from his local lab! he recovered my data where others failed. HIGHLY RECOMMEND!!
Steve Kellner profile picture
Steve Kellner
7 months ago
I was in a panic after my hard drive became inaccessible and I feared that I had lost decades of pictures into the abyss. After doing some research and finding Don and Tri-State he put my mind at ease and was able to recover everything. I can't recommend him enough, very down to earth and easy to understand the intricacies of the process. I'd give 100 stars if possible!
Karen Lindsay profile picture
Karen Lindsay
9 months ago
In a total panic, I thought I lost everything on a work related flash drive!! Thanks to Don at Tri-State Recovery - he saved the day! I can't tell you how much time he saved me on recovering this flash drive ! Will absolutely recommend his services !! Thank you!!!
Accidentally bent my very important Flash Drive with many years worth of work! Don was able to recover the information and allow me to get back to work! I am following his recommendation to back up my work more often, but he definitely saved the day!! What a relief!! Will absolutely recommend this service !
William Meeryeck profile picture
William Meeryeck
9 months ago
Don from Tri-State Data Recovery did a superb job in the clean room recovering data from my WD EasyStore 5TB usb drive. I had stupidly left it attached to my desktop when trying to install additional RAM. It fell to the floor. What's worse, I even dropped it a 2nd time! When I plugged it in, the system wouldn't even recognize it... I brought the drive to Geek Squad with high hopes. Alas, they said there was nothing that could be done, it needed recovery done in a clean room. I was very lucky! Don was able to recover well over 95% of my data. And it's running perfectly now (a month later). Thank you Don so much!!!
Dave Gagliardi profile picture
Dave Gagliardi
4 years ago
Don at Tri State Data Recovery is a pleasure to deal with. He got some data recovery done for me within a few days. I had gotten a computer a few years ago at a big electronics store (BestBuy), and the SSD failed, and that store's G-Squad couldn't get the data off the hard drive. I called Tri State Data Recovery, and I was able to get an appointment soon, and met with Don, who is a wealth of information. He is friendly and helpful, and right away gives you a feeling that you've gone to the right place. He contacted me later that day and said he was fairly sure he could recover most or all of the data, and he gave me a timeframe of a few days, and then exactly on the day he said it would be ready, he contacted me again and said that he got it all done successfully, and at the promised price. It was top notch customer service, and I cannot imagine any better service. I am recommending to the company that I work for, that if we need data recovery services, that Don at Tri State Data Recovery should be enlisted for that. If you ever have the need for Data Recovery services, you should call Don at Tri State Data Recovery. He is extremely knowledgeable, and he is more than willing to teach you about how to avoid the problems that led you to his services, and to generally educate you about hard drives, and other electronic storage devices, plus its likely that he'll be able to assist in recovering data for you, although he notes that there are some times when data cannot be recovered. But he can guide you on what devices to buy (or avoid buying), and about backing-up data, so that you'll never need his services. Overall, my experience with Tri State Data Recovery could not have been better. I wish every business were this good.
Matthew Groth profile picture
Matthew Groth
4 years ago
Don did an awesome job in recovering the data from my hard drive that had failed with little warning. I feared that much of the stuff was lost forever, but thanks to Don's efforts about 99.9% of it was able to be recovered. What a relief! I would highly recommend Tri-State Data Recovery Services for anybody who finds themselves in a similar situation.
Rad D profile picture
Rad D
4 years ago
Don does the great job. Most likely the best data recovery service in the country. They won't ship your hard drive out of state or even out of the country, they do all the work on site. There are a lot of computer stores offering this service, but all they do is outsource it. Tri-State saves you money y doing everything in house. Very highly recommended.
Roger Wilson profile picture
Roger Wilson
4 years ago
Don was great! He managed to recover all my data from a hard drive that was corrupted and kept shutting down. The job was done quickly and the results were well worth the cost, saving me a TON of time and effort to reconstruct the information. He also provided guidance on backup systems and utilities to help avoid a similar incident in the future. Highly recommend!!
Elaine Leigh profile picture
Elaine Leigh
4 years ago
What a lifesaver! Don was extremely helpful, honest, and thorough in helping me recover really important data on a damaged external hard drive. He was available and communicated with me every step of the way and helped me get everything back! I am so impressed and would highly recommend this service for your most challenging data recovery needs.
Katie Pressler profile picture
Katie Pressler
4 years ago
HIGHLY Recommend Tri-State Data Recovery for any data loss. This company is the real deal - there are many companies that pose as recovery specialists but they will send your device to a 3rd party "recovery business" and will scam you for your money and not recover your data. Not the case with Tri-State! They were able to recover 98% of my data which has me speechless because I was convinced I would never see my files again. Don informs you of each step in the process making it smooth and easy. Couldn't be more grateful!
Don helped us recover a drive that went haywire and could have cost us an incredible loss to production. Thankfully, Don was able to quickly recover everything. He's fast, informative throughout the process, and gave us great information to avoid issues like this in the future. If you've experienced a loss of data, call Tri-State Data Recovery Services first!
Kyle H profile picture
Kyle H
4 years ago
what an amazing experience I had at Tri State Data. I highly recommend using them. I had my main server for my company go down and my back up failed and not only did Don get me right in because it was an emergency, but he did it fast and didn't take advantage of me on price when everyone else I called clearly was. They were fast and got 100% recovery which from what I hear isn't easy to do. They saved me months of data entry Do yourself a favor and call them you will not regret it!
Heather Teter profile picture
Heather Teter
4 years ago
Don was a life saver with being able to save my files. I had a passport external drive and it wasn't loading to my Mac or any other devices. I asked around and was directed to Don. I was super happy that he was local and I could drive to his office. I really didn't want to mail my drive somewhere. I wanted to be able to have a conversation and be able to trust the person with my files. Don is very knowledgeable, kind and I trust him. I spoke with him on the phone and then delivered my drive later that day. He was able to take a look at it and was able to save about 95% of my files. WONDERFUL! The drive had business files, personal files and photos on it. He did such a wonderful job and was quick. I was able to pickup the recovered files within the week. Thank You Don! I really appreciate it! :)

FREQUENTLY ASKED QUESTIONS

CHERRY HILL DATA RECOVERY FAQ

No, and that’s the point of saying it. Superlatives can’t be checked by anyone — there’s no body that measures relentlessness, no register of which company is most anything, and no way for you to test the claim before you hand over a drive. What can be checked, on the same page, is the clean room class or training. If it says ISO 5, that is a real number with a real meaning: under ISO 14644-1, lower is cleaner and each step permits roughly ten times more airborne particles. ISO 5 is about ten times dirtier than ISO Class 4. Ignore the adjective and ask for the certifications.

ISO Class 4 is the standard this work is done to, and you should ask for the number rather than the word. ISO 14644-1 defines nine classes, 1 to 9; ISO 5 permits around ten times more particles than ISO Class 4, ISO Class 9 is about as clean as an ordinary office, and “Class 100” comes from a US federal standard withdrawn in 2001 that corresponds to roughly ISO 5. Our clean room equipment was independently certified to ISO Class 4 under ISO 14644-1:2015 by an outside testing firm and signed by a NEBB-certified technician, and you can view the certificate before you commit to anything.

Professional data recovery is unregulated in America, which means anyone can advertise. Ask each of them one question: does anyone at that address open drives? A retail service counter, a phone repair storefront and a mail-in laboratory in another state are three different businesses, but they answer that question the same way — the drive goes somewhere else. That may be fine for your case. It’s just worth knowing before you agree to a broken chain of custody, because each hand-off adds transit risks, time and a margin, and the reviews you read may describe the intake service rather than whoever opens the drive.

Don Anderson was born in New Jersey, and Tri-State Data Recovery was founded in Gloucester City in 2011. The lab temporarily moved to Millville in 2012, where the Press of Atlantic City covered it, and in Gloucester City in 2013, where a Philadelphia Inquirer reporter and photographer came out to the bench — that feature is still live. His degree is from Cumberland County College, and in January 2013 he was qualified and gave expert testimony before the New Jersey Office of Administrative Law in Trenton. The laboratory has been in Pennsylvania since 2014, about an hour from Cherry Hill, and thousands of New Jersey drives have crossed it.

Unplug it and leave it alone. Clicking usually means the heads can’t read the servo data written on the platter — often a head failure rather than platter damage, which is frequently recoverable, but only if the drive stops now. Every additional power-up risks the heads touching the recording surface, and when that happens magnetic material comes off the platter and does not come back. Don’t run recovery software on a mechanically failing drive: it forces hours of continuous reading across a drive that may have minutes of life left.

Every case starts with a $106 diagnostic per drive, tax included, applied toward a successful recovery. You receive a firm written quote before any work begins, and there’s no charge beyond the diagnostic if the data can’t be recovered. Logical recoveries — an accidental format, virus corruption, a few bad sectors — start at $400. Level 2 work, where there are many bad sectors, firmware corruption or weak heads, starts at $800. Clean room work on major physical damage — bad heads, platter damage or a seized motor — runs $1,500 to $2,500. RAID and server work is quoted per case after diagnosis. There is no partner laboratory in our process, so the figure you’re quoted is the figure for the work, with nothing stacked on top of it.

SERVING CAMDEN COUNTY

Cherry Hill and Surrounding Communities
Serving Cherry Hill (08002, 08003, 08034) and the surrounding South Jersey communities, including:

HaddonfieldVoorheesMerchantvillePennsaukenMoorestownMedford
CollingswoodHaddon HeightsBerlinGibbsboroMaple ShadeMedford Lakes

🎖 Military & Veterans Discount

Tri-State Data Recovery proudly offers a permanent 20% discount on all data recovery services for active military and veterans with valid military ID. We understand your sacrifice and are honored to serve those who served us.

CROSS OUT THE ADJECTIVES.
Then read what’s left.

ISO Class 4 under ISO 14644-1:2015 with the certificate on request, expert certification on PC-3000 and DeepSpar, a published price, and the name of the engineer who opens your drive — all checkable, all on this page.