laboratory-microscope-tri-state data recovery FORENSIC IMAGING – DOCUMENTED CUSTODY – NEVER OUTSOURCED

⚠ A PLACE TO LEAVE YOUR DRIVE ISN’T A PLACE TO OPEN IT

Several companies advertising into Media describe their local presence as a drop-off site, an intake location or a coordination point — different words for the same thing. The address takes your drive in. Somebody else opens it. Others are mail-in operations working out of another state, reachable only by shipping label. In a county seat that matters more than most places. If a drive might ever become evidence, the first hour decides whether the image holds up — write-block imaging, a written custody record, and one person who can testify to what was done. A drive forwarded to an unnamed facility leaves a gap in that record that no amount of later care repairs.

Data Recovery
Media, Pennsylvania

A real secure certified data recovery laboratory for Media, Pennsylvania- Tri-State Data Recovery

30 MIN

UP THE BLUE ROUTE, WITH PARKING

  • HIPAA Certified Security Professional – No Outsourcing or  HIPAA Violations
  • Write-block forensic imaging where data may become evidence
  • Documented chain of custody from intake to return
  • Most cases completed within a week without expediting the case
  • Same day appointments and rush service available for emergency cases
  • Qualified expert before the NJ Office of Administrative Law
  • $106 diagnostic, tax included · firm quote before recovery is attempted
  • No charge beyond the diagnostic if we can’t recover it

A certified laboratory serving Media, Swarthmore, Wallingford and Delaware County. Hard drives, SSDs, RAID arrays, servers and forensic imaging — recovered by one named engineer, thirty minutes up the Blue Route, and never handed to a second company.

Call (800) 798-0727
START MY RECOVERY

Trusted by

THE COUNTY SEAT

In Media, a Drive Is Often More Than a Drive

Media is where Delaware County’s courts, county offices and a considerable share of its law firms actually sit. That changes the shape of the work. A failed drive here is frequently attached to something with a docket number, a claim, a deadline or an opposing party — and the question stops being can the files come back and becomes can anyone demonstrate what happened to them.

Those two questions are answered in the first hour, before anyone knows the drive will be contested. Imaging with a hardware write-blocker so the original is never altered. A written custody record showing who held it and when. One identifiable person who can say what was done — and, if it comes to it, say so under oath. Don Anderson has been qualified and given expert testimony before the New Jersey Office of Administrative Law.

None of that survives a courier. The moment a drive is boxed and sent to a “partner” facility nobody will name, the custody record has a hole in it, and that hole cannot be filled retroactively. So tell us on the first call if litigation, an insurance claim or an employment matter is even possible. It costs nothing to handle a drive properly from the start and everything to wish you had.

 

THREE QUESTIONS BEFORE YOU HAND IT OVER

How to Check a Data Recovery Company

Each one has a document or a name behind it. Ask them of anyone you’re considering, including us.

“Drop-off,” “intake” and “coordination point” all mean no. Companies using those words are being straight with you as far as it goes — the part they leave out is where elsewhere is, the name of the person opening your drive and viewing your data, and how many hands the drive passes through getting there.

A single laboratory answers with an address and a name. If the answer is a partner facility, a network of repair shops, or a state you’d have to ship to, your drive is leaving the region, being exposed to many risks including data theft — and the price will have somebody’s margin stacked on the lab’s own fee.

Drives that may contain data for a potential legal case must be handled differently.  Once the chain-of-custody has been broken, then anyone could have done anything to it.  Ask this even if litigation seems unlikely today. It costs nothing to have the drive handled properly from the start, and it’s the only version of the question that can’t be answered later.

Our answer: yes, and yes, in writing.

EXPERIENCE THE DIFFERENCE

A NAMED ENGINEER, OR AN UNNAMED CHAIN

🛑 DROP-OFF COUNTERS & OUT-OF-STATE MAIL-IN
✗ An address that collects drives and forwards them onward
✗ A laboratory in another state using local shops as fronts, reachable only by shipping label
✗ Chain of custody broken at the first hand-off
✗ No named person who could testify to what was done
✗ A case number instead of the engineer doing the work
✗ A ballooned quote that only arrives once they already have your drive
✗ Nobody able to tell you what physically failed, or who had access to it
✓ TRI-STATE DATA RECOVERY
🗹 Independently certified ISO Class 4 clean rooms in Montgomery County
🗹 One company and one engineer from intake to return - know exactly who has access to your data
🗹 Write-block forensic imaging; the original is never altered
🗹 Documented chain of custody, written down and available to you
🗹 Court-ready reporting and expert testimony where a matter needs it
🗹 $106 diagnostic, tax included, no further charge if we can’t recover it
🗹 Recovered data securely erased two weeks after completion

WHAT WE RECOVER

FROM CASE FILES TO FAMILY PHOTOGRAPHS

Hard Drive Recovery Hard Drive Recovery

Hard Drive Recovery

Hard drives that are clicking, seized and beeping from a drop; head crashes, firmware faults and bad sectors caused from media damage. Weak or faulty head assemblies replaced with precision-matched donor parts inside our certified clean rooms.

SSD & NVMe Recovery SSD & NVMe Recovery

SSD & NVMe Recovery

These devices degrade while in use and develop bad sectors , firmware corruption and some times require NAND-level recovery on solid-state drives that are no longer recognized. Degraded NVMe drives require specialized hardware, not a software license.

RAID, NAS & Servers RAID, NAS & Servers

RAID, NAS & Servers

Failed rebuilds, simultaneous drive failures and degraded arrays for firms, practices and county-adjacent businesses. Power down and call before anyone attempts a rebuild.

LEGAL & EVIDENTIARY MEDIA LEGAL & EVIDENTIARY MEDIA

LEGAL & EVIDENTIARY MEDIA

Drives attached to litigation, insurance claims and employment matters. Write-block imaging, deleted data parsing, court ready forensics reports, documented custody from intake to return, court-ready reporting and expert testimony where required.

Apple & Mac Devices Apple & Mac Devices

Apple & Mac Devices

Macs and MacBooks with a removable SSD or hard drive, Fusion Drives, iMacs, and the MacBook models that carry Apple’s data-recovery (“lifeboat”) connector. Also Airport Time Capsule and LaCie external drives. We don’t perform board repairs on current MacBooks with soldered storage — we’ll tell you that on the first call rather than after we have your machine.

SECOND OPINIONS & FORENSICS SECOND OPINIONS & FORENSICS

SECOND OPINIONS & FORENSICS

Cases another company has called unrecoverable, or where what happened to a drive is itself the question. Tell us exactly what was already attempted — it changes both what’s recoverable and what can be said about it afterwards.  Bring all your receipts and proof of correspondence.

TWO DIFFERENT TRADES

Computer Repair and Laboratory Data Recovery Are Not the Same Job

The words sit next to each other on a lot of signs, so it’s worth being precise about what each one physically involves. Computer repair is the business of making a machine work again. Software is reinstalled, components are replaced, and a failing drive is treated as a part — taken out, swapped for a new one, and the machine handed back running. That is a legitimate trade with its own skills. What it is not built to do is get the contents off the part that failed.

Laboratory data recovery and reverse-engineering starts from the opposite end. The drive is the job, and the machine it came out of is irrelevant. A head assembly is replaced with precision-matched donor parts in filtered air, firmware and service-area faults are repaired with hardware built for that purpose, and the data is targeted after building a file table while being imaged sector by sector before anything irreversible is attempted — because the recovery is performed on the clone, never on your original. None of that equipment exists on a repair bench, and there is no reason it should.

The distinction matters because the tools of one trade actively damage the other’s cases. On a physically failing drive, running recovery software or consumer imaging software is the worst available option: it forces hours of continuous reading across a drive that may have minutes of life left – unable to work around media damage or targeting the data, and every power cycle risks the heads touching the platter. Reinstalling an operating system to get a machine booting again overwrites the area your files occupy. Both are correct repair procedure. Both can end a recovery permanently.

So the question to ask isn’t who’s good — it’s what happens to your drive next, and where. Ask whether anyone at that address opens drives, which ISO class their clean room is certified to, and whether they’ll email you the certificate. If the drive is going somewhere else, ask where and who receives it. Those answers are the same three we publish on every page we write, and they’re the only ones that tell you which of the two trades your case is actually going to.

HOW THE PROCESS WORKS

LOCAL, SECURE & FAST

01

CALL FIRST

Call first to discuss your case and schedule your appointment, then drive about thirty minutes up the Blue Route to our King of Prussia office and hand the drive to the engineer.

02

Thorough Diagnostic

We identify exactly what failed and what’s involved in the recovery attempt. No third-party queue and no guessing — and we call you with the answer along with the probability of success moving forward with the attempt.

03

Transparent Quote

Receive a phone call within 24 hours, or faster if expedited, with a firm quote and details about the work involved in your recovery attempt before any work starts. No charge beyond the diagnostic if we can’t recover it.

04

Recovery Performed

We reverse engineer and repair the drive itself — failed heads, seized motors, corrupted firmware — until it can be read again using state-of-the-art tools like the PC-3000 and safely extract the targeted data onto a good drive – inside a clean room independently certified to ISO Class 4.

05

Verify & Return

Review the recovered data in person at our King of Prussia office before making payment. In most cases we can separate any damaged files for you, so you know exactly what you are paying for. Collect at our King of Prussia office, or we return it to you securely while keeping a copy for 2 weeks.

NO BALLOONED QUOTES

THE COST OF PROFESSIONAL DATA RECOVERY

Active military, veterans, first responders, seniors, students & teachers receive a permanent 20% discount with valid ID. Full pricing is published on our pricing page — we publish it because most of this industry won’t.

$106

Diagnostic · Per Drive · Tax Included

Applied toward a successful recovery. Tells you what failed, odds of success – if the recovery attempt is feasible, and what it will cost, before you commit to anything.

$400+

LEVEL 1 – LOGICAL RECOVERY

Accidental format, virus corruption, a few bad sectors. Level 2 from $800; clean room work $1,500–$2,500. With donor parts sits higher. You get a call with a firm quote and full description on your invoice.

WHAT OUR CUSTOMERS SAY

FEATURED REVIEWS FROM DELAWARE COUNTY AND BEYOND

Tri-State Data Recovery (RAID, HDD, SSD, USB) (In-Lab Services) place picture
Tri-State Data Recovery (RAID, HDD, SSD, USB) (In-Lab Services)
4.9
Based on 298 reviews
review us on
Jamal Wells profile picture
Jamal Wells
3 days ago
Don Anderson at Tri-State Data Recovery in King of Prussia was a tremendous help when my laptop’s SSD failed. As a Philadelphia architect and business owner, I deeply appreciated that he made an exception to fit me in despite having a medical appointment, recognizing the urgency. That kind of dedication is hard to find. His advanced expertise, including testing down to the component level, was matched by his personable, easygoing manner. He was a pleasure to talk with and helped make a stressful situation easier. Thanks to his high-level experience and clear recommendations, my laptop is now back up and running. I highly recommend Don for his expertise, honesty, and exceptional care. I would definitely use his services again.
Peanut Butter Mustache profile picture
Peanut Butter Mustache
3 days ago
I cannot say enough great things about Don Anderson and Tri-State Data Recovery! As a military veteran living in Coatesville, PA, finding a business that is trustworthy, reliable, and genuinely cares about its customers means a lot to me. From start to finish, Don was absolutely fantastic to work with. He was professional, knowledgeable, and incredibly responsive throughout the entire process. What impressed me most was his willingness to take the time to explain everything in detail, making sure I understood the recovery process and what to expect. He was upfront, honest, and never made me feel rushed or pressured. The service was fast, dependable, and exactly what you hope for when dealing with something as stressful as potentially losing important data. It's refreshing to work with someone who clearly takes pride in their work and values customer service. As a veteran, I also really appreciated learning that Tri-State Data Recovery offers a 20% discount to active-duty military members and veterans. It's a generous gesture and a great way to show appreciation for those who have served. If you're anywhere in the Chester County, Coatesville, or greater Philadelphia area and need data recovery services, I highly recommend reaching out to Don. His professionalism, integrity, communication, and customer service are second to none. Thank you, Don, for the outstanding service and for supporting our military and veteran community! You've earned my trust and my highest recommendation!
Gayle Brown profile picture
Gayle Brown
2 weeks ago
Extremely happy to have found Don, and that all work is done locally in Montgomery County, PA. After suffering drive failure and hoping to retrieve the data, I reached out to a larger company offering data recovery. While they advertised the service, they in fact send work elsewhere at an unbelievable cost. I made the decision to look for a local lab to control where my data would be handled securely. I found Tri-State Data Recovery!! Don was understanding, explained the process and pricing structure based on work required and successful recovery. I was very comfortable entrusting him with my data and even more pleased that he was able to recover it. Don makes it very easy to deliver equipment, provides updates throughout and has you verify before leaving with your data. I hope I don't need his services, but should another event occur I know who I will call immediately.
Brian Howells profile picture
Brian Howells
4 weeks ago
Don did incredible work retrieving data that I had almost given up hope on. Because of that, I managed to keep data that was very important to me. Don also worked fast and a process that I thought would take weeks only took a couple of days. I cannot recommend Tri-State Data Recovery enough.
Joseph Houk profile picture
Joseph Houk
4 weeks ago
Huge thank you to Don and Tri-State Data Recovery for their transparency, time, effort, and overall professionalism. From start to finish, they kept us informed and updated throughout the entire process. They also provided additional guidance, support, and insights for secure data management and security practices for the future. Luckily for our case, their recovery effort was successful and we are beyond thankful to have found them. We highly recommend Don and Tri-State Data Recovery to everyone in the Greater Philadelphia area. A+ across the board!!
CM K profile picture
CM K
4 weeks ago
I checked a few data recovery places and all of them were a racket. I wanted a person that I could hang off my drive too, that I could ask questions of, that would take the time to explain as well as listen to me. I wanted the personal touch. I definitely got that from Don at Tri-State Data Recovery. He was exceedingly patient and kind through the entire process. He explained everything thoroughly, detailing each step. And when he discovered that my drive was not as damaged as we thought, he was honest and didn't charge me through the roof. He was very fair and honest. If you are on the fence, go see Don. You will not regret it.
T Bragg profile picture
T Bragg
4 weeks ago
Had Tri-State Data Recovery look at an old Seagate external drive that stopped working. Don explained what needed to be done, including clean room dismantling. His diagnosis was as he predicted and he successfully retrieved nearly all of the files, including decades of family pictures. Very competent and thorough.
Janay Miller profile picture
Janay Miller
2 months ago
I cannot say enough wonderful things about Mr. Don. Although my data could not ultimately be recovered, he still deserves every one of these five stars. Mr. Don carefully examined my flash drive and explained that it was a monolithic device. Because of the severe way it had broken internally, recovering the data was unfortunately beyond what was technically possible. I want to make it very clear that this outcome was not a reflection of his knowledge or ability. Mr. Don is exceptionally knowledgeable, experienced, honest, and professional. I genuinely believe that if my data had been humanly recoverable, he would have found a way to retrieve it. Unfortunately, my flash drive did not simply need a data-recovery expert—it needed a miracle from God! What impressed me most was Mr. Don’s honesty and compassion. He did not make unrealistic promises, take advantage of my desperation, or pretend that he could perform the impossible. Instead, he patiently explained the problem and taught me an invaluable lesson about never storing important information in only one location—especially on a flash drive. Because of his advice, I now understand how important it is to maintain multiple backups of irreplaceable files. Of course, losing my data is heartbreaking, but sometimes unfortunate things happen in life. Even without the outcome I desperately wanted, Mr. Don still gave me something valuable: honest answers, greater knowledge, and guidance that can help prevent this from happening again. I wholeheartedly recommend Mr. Don to anyone needing data-recovery services. His expertise is impressive, but his integrity, kindness, patience, and professionalism are what truly distinguish him. A five-star professional is not only someone who succeeds when recovery is possible—it is also someone who is honest and compassionate when it is not. Mr. Don is exactly that kind of professional. Thank you, Mr. Don, for doing everything within your ability and for treating me with such dignity and care during an extremely stressful experience.
Rachel Franklin Photography profile picture
Rachel Franklin Photography
3 months ago
Don went above and beyond throughout the entire process. Not only was he incredibly thorough and thoughtful, but when I underestimated the storage I needed, he transferred everything to a larger drive at no additional cost, even though it took him twice as long. He is knowledgeable, patient, positive, and genuinely cares about his clients. After working with him, it’s easy to understand why he has so many five-star reviews. If you need data recovery or file transfers, I highly recommend contacting Don. Thank you again, Don!
RZR profile picture
RZR
3 months ago
Fast, expert service. I highly recommend!!
J G profile picture
J G
4 months ago
I contacted Tri-State Data after my daughter knocked my laptop on the ground and destroyed an attached USB drive. I initially called Staples, who told me that there was a high probability that they would send it to another location to assess the damage and get it fixed. I didn’t like the idea of my important files being sent somewhere that I didn’t know. My husband found Tri-State Data when looking for a reputable company in the area. Don responded to my call quickly. He worked with me to drop my USB off the next day. I appreciate that he gave me a timeframe for when he could assess the damage and call me back. He did exactly what he said he would. I dropped my USB off on a Thursday and had the recovered data by Tuesday. Don was extremely friendly and knowledgeable about data recovery. I highly recommend Tri-State Data to anyone needing to recover their data. It’s scary to have lost documents and nice to know that there are people who can help. Thanks, Don!
Julie Furru profile picture
Julie Furru
4 months ago
Don was very knowledgeable, professional, and kind! He explained everything well, kept in contact with me, and recovered all the data I needed. Thank you so much, Don!!!
Ed Hydock profile picture
Ed Hydock
4 months ago
Don did an incredible job recovering every piece of data on what I thought was a broken hard drive. The service is not cheap, but the information I thought I'd lost was incredibly important. So the price was absolutely worth the piece of mind that comes from having those materials back. Highly recommend!
Dan Haas profile picture
Dan Haas
6 months ago
don at tri state data recovery is a true trusted professional; a rare find in the cluttered world of data recovery. no sales gimmicks - just efficient, expert services delivered from his local lab! he recovered my data where others failed. HIGHLY RECOMMEND!!
Steve Kellner profile picture
Steve Kellner
7 months ago
I was in a panic after my hard drive became inaccessible and I feared that I had lost decades of pictures into the abyss. After doing some research and finding Don and Tri-State he put my mind at ease and was able to recover everything. I can't recommend him enough, very down to earth and easy to understand the intricacies of the process. I'd give 100 stars if possible!
Karen Lindsay profile picture
Karen Lindsay
9 months ago
In a total panic, I thought I lost everything on a work related flash drive!! Thanks to Don at Tri-State Recovery - he saved the day! I can't tell you how much time he saved me on recovering this flash drive ! Will absolutely recommend his services !! Thank you!!!
Catanzaro Insurance profile picture
Catanzaro Insurance
9 months ago
Accidentally bent my very important Flash Drive with many years worth of work! Don was able to recover the information and allow me to get back to work! I am following his recommendation to back up my work more often, but he definitely saved the day!! What a relief!! Will absolutely recommend this service !
William Meeryeck profile picture
William Meeryeck
9 months ago
Don from Tri-State Data Recovery did a superb job in the clean room recovering data from my WD EasyStore 5TB usb drive. I had stupidly left it attached to my desktop when trying to install additional RAM. It fell to the floor. What's worse, I even dropped it a 2nd time! When I plugged it in, the system wouldn't even recognize it... I brought the drive to Geek Squad with high hopes. Alas, they said there was nothing that could be done, it needed recovery done in a clean room. I was very lucky! Don was able to recover well over 95% of my data. And it's running perfectly now (a month later). Thank you Don so much!!!
Dave Gagliardi profile picture
Dave Gagliardi
4 years ago
Don at Tri State Data Recovery is a pleasure to deal with. He got some data recovery done for me within a few days. I had gotten a computer a few years ago at a big electronics store (BestBuy), and the SSD failed, and that store's G-Squad couldn't get the data off the hard drive. I called Tri State Data Recovery, and I was able to get an appointment soon, and met with Don, who is a wealth of information. He is friendly and helpful, and right away gives you a feeling that you've gone to the right place. He contacted me later that day and said he was fairly sure he could recover most or all of the data, and he gave me a timeframe of a few days, and then exactly on the day he said it would be ready, he contacted me again and said that he got it all done successfully, and at the promised price. It was top notch customer service, and I cannot imagine any better service. I am recommending to the company that I work for, that if we need data recovery services, that Don at Tri State Data Recovery should be enlisted for that. If you ever have the need for Data Recovery services, you should call Don at Tri State Data Recovery. He is extremely knowledgeable, and he is more than willing to teach you about how to avoid the problems that led you to his services, and to generally educate you about hard drives, and other electronic storage devices, plus its likely that he'll be able to assist in recovering data for you, although he notes that there are some times when data cannot be recovered. But he can guide you on what devices to buy (or avoid buying), and about backing-up data, so that you'll never need his services. Overall, my experience with Tri State Data Recovery could not have been better. I wish every business were this good.
Matthew Groth profile picture
Matthew Groth
4 years ago
Don did an awesome job in recovering the data from my hard drive that had failed with little warning. I feared that much of the stuff was lost forever, but thanks to Don's efforts about 99.9% of it was able to be recovered. What a relief! I would highly recommend Tri-State Data Recovery Services for anybody who finds themselves in a similar situation.
Rad D profile picture
Rad D
4 years ago
Don does the great job. Most likely the best data recovery service in the country. They won't ship your hard drive out of state or even out of the country, they do all the work on site. There are a lot of computer stores offering this service, but all they do is outsource it. Tri-State saves you money y doing everything in house. Very highly recommended.
Roger Wilson profile picture
Roger Wilson
4 years ago
Don was great! He managed to recover all my data from a hard drive that was corrupted and kept shutting down. The job was done quickly and the results were well worth the cost, saving me a TON of time and effort to reconstruct the information. He also provided guidance on backup systems and utilities to help avoid a similar incident in the future. Highly recommend!!
Elaine Leigh profile picture
Elaine Leigh
4 years ago
What a lifesaver! Don was extremely helpful, honest, and thorough in helping me recover really important data on a damaged external hard drive. He was available and communicated with me every step of the way and helped me get everything back! I am so impressed and would highly recommend this service for your most challenging data recovery needs.
Katie Pressler profile picture
Katie Pressler
4 years ago
HIGHLY Recommend Tri-State Data Recovery for any data loss. This company is the real deal - there are many companies that pose as recovery specialists but they will send your device to a 3rd party "recovery business" and will scam you for your money and not recover your data. Not the case with Tri-State! They were able to recover 98% of my data which has me speechless because I was convinced I would never see my files again. Don informs you of each step in the process making it smooth and easy. Couldn't be more grateful!
Edge of Cinema Cinema profile picture
Edge of Cinema Cinema
4 years ago
Don helped us recover a drive that went haywire and could have cost us an incredible loss to production. Thankfully, Don was able to quickly recover everything. He's fast, informative throughout the process, and gave us great information to avoid issues like this in the future. If you've experienced a loss of data, call Tri-State Data Recovery Services first!
Kyle H profile picture
Kyle H
4 years ago
what an amazing experience I had at Tri State Data. I highly recommend using them. I had my main server for my company go down and my back up failed and not only did Don get me right in because it was an emergency, but he did it fast and didn't take advantage of me on price when everyone else I called clearly was. They were fast and got 100% recovery which from what I hear isn't easy to do. They saved me months of data entry Do yourself a favor and call them you will not regret it!
Heather Teter profile picture
Heather Teter
4 years ago
Don was a life saver with being able to save my files. I had a passport external drive and it wasn't loading to my Mac or any other devices. I asked around and was directed to Don. I was super happy that he was local and I could drive to his office. I really didn't want to mail my drive somewhere. I wanted to be able to have a conversation and be able to trust the person with my files. Don is very knowledgeable, kind and I trust him. I spoke with him on the phone and then delivered my drive later that day. He was able to take a look at it and was able to save about 95% of my files. WONDERFUL! The drive had business files, personal files and photos on it. He did such a wonderful job and was quick. I was able to pickup the recovered files within the week. Thank You Don! I really appreciate it! :)

FREQUENTLY ASKED QUESTIONS

MEDIA DATA RECOVERY FAQ

It means the address is a separate entity that collects drives and forwards them for an arrangement. Drop-off site, intake location, coordination point — they’re different words for a counter, not a laboratory. That much is honest. What the phrase doesn’t tell you is where the drive actually goes, who opens it, and how many hands it passes through on the way. Ask all three before you hand anything over, and notice whether the answer names an actual building and an actual person.

It matters more than anything else about the case, and it can’t be fixed later. How a drive is handled in the first hour decides whether the resulting image is defensible when somebody challenges it — write-block imaging so the original is never altered, a documented custody record showing who held it and when, and one identifiable person who can testify to what was done. A drive couriered to an unnamed partner facility has a gap in that record that no amount of later care repairs. Tell us on the first call if litigation, an insurance claim or an employment matter is a possibility.

Yes. Don Anderson has been qualified and given expert testimony before the New Jersey Office of Administrative Law, and we produce court-ready forensic reports where a matter requires one. We also take second-opinion work — cases where another company has already attempted a recovery, or where what happened to a drive is itself the question. Tell us exactly what was done to it before it reached us; that changes both what’s recoverable and what can be said about it afterwards.  Bring your receipts and any proof of correspondence.

About thirty minutes up the Blue Route. Client drop-off and pickup are at our corporate office, 630 Freedom Business Center Drive, Floor 3, King of Prussia, and there’s parking. You hand the drive to the engineer who will do the work and collect it from the same person. The recovery laboratory itself is at a secured Montgomery County facility we no longer open to visitors, because we handle medical records and legal evidence and restricted access is part of the chain of custody.

They are two different trades that happen to involve the same object. Computer repair makes a machine work again — software is reinstalled, components are replaced, and a failing drive is treated as a part to be swapped out. Laboratory data recovery requires specialized training and a fair amount of reverse-engineering, and it treats the drive as the job. A head assembly is replaced with precision-matched donor parts in filtered air. Firmware and service-area faults are repaired using donor resources and purpose-built hardware. The drive is mapped so the damage can be worked around, and the sectors holding your data are targeted and imaged — so the recovery happens on a clone rather than on your original. The distinction matters because the tools of one damage the cases of the other. Recovery software run on a physically failing drive forces hours of continuous reading across bad sectors, with no head map, no way to work around the damage, and no way to target the data — on a drive that may have minutes left. Reinstalling an operating system overwrites the area your files occupy. Both are ordinary repair steps, and both can end a recovery permanently. Ask where your drive physically goes and who opens it. That answer tells you which trade your case is in.

Every case starts with a $106 diagnostic per drive, tax included, applied toward a successful recovery. You receive a firm quote before any work begins, and there’s no charge beyond the diagnostic if the data can’t be recovered. Most single-drive physical recoveries fall in the $400 and up range; RAID and server work is quoted per case after diagnosis. We publish these figures because you can’t compare what isn’t published. Active military, veterans and students receive a permanent 20% discount with valid ID.

SERVING DELAWARE COUNTY

Media and Surrounding Communities
Serving Media (19063) and the surrounding Delaware County communities, including:

SwarthmoreWallingfordSpringfieldRose Valley
BroomallAstonBrookhavenRidley Park

OTHER AREAS OF PA WE SERVE

Allentown
Bryn Mawr
Conshohocken
Doylestown
Harrisburg
Boyertown
Horsham
Harleysville
Philadelphia
Lancaster
Phoenixville
Poconos
Radnor
Reading
Lansdale
Ardmore
Yardley
Manayunk
Scranton
Villanova
Wayne
West Chester
Haverford
Hatfield
Media
Rittenhouse Square
Malvern
Paoli
Blue Bell
Ambler
Coatesville
Exton
Downingtown
University City
Warminster
Newtown Square
Upper Darby
Pottstown
St. Davids
Elkins Park
Langhorne
Fishtown
Center City
Bensalem
Bala Cynwd
Levittown
Essington
Quakertown
Collegeville
Newtown
Germantown
Old City
Norristown
Chestnut Hill

🎖 Military & Veterans Discount

Tri-State Data Recovery proudly offers a permanent 20% discount on all data recovery services for active military and veterans with valid military ID. We understand your sacrifice and are honored to serve those who served us.

IF IT MIGHT EVER BE EVIDENCE,
the first hour decides it.

Write-block imaging, a written custody record, and one engineer who can say what was done — thirty minutes up the Blue Route, with parking at the other end.

Call (800) 798-0727
START MY RECOVERY
Delaware Valley Chapter – Joined 2012
High Technology Crime Investigation Association
Corporate Office

630 Freedom Business Center Drive

(800) 798-0727

☎︎ Call now and leave a detailed message for emergency services!  We will return your call ASAP!

🫆DIGITAL FORENSICS SERVICES

• Write-Block Imaging

• Court ready computer forensics reports

•  Expert court testimony

• DoD hard drive erasing

• Data Recovery malpractice expert

⚕️ HIPAA COMPLIANT

APPROVED FOR

MEDICAL DATA RECOVERY

Certifications